i wanted to give them minus 5 stars 4 months now and they have not payed me back my money. Glad I did, it arrived in time and looks amazing! Poor service. We would like to try to offer a solution and have sent you a request for your order details. NEVER EVER AGAIN I WILL STICK TO AMAZON OR WALMART. EXPRESS SHIPPING. It's a scam. I repeated yet again my demand for a refund and amazingly, they have changed their payment portal since I placed my order and therefore cant refund my money, so advised me to claim through my credit card. I ordered a jacket from Ultamodan last November. An account must first be created on Ultamodan with shipping details imputed to be able to continue to check out. Unfortunately, next day delivery is currently unavailable. Our team ensures your order is being processed as quickly as possible, so you may receive individual packages for the same order. It was meant to be a Xmas gift, but by January I decided to ask for a refund instead. FREE SHIPPING ON ALL ORDERS - PLUS 10% DISCOUNTS WITH CODE GET10. Click on this link to get 4.99 standard delivery at Ultamodan. No response despite numerous e mailed requests. Not worth one star but couldnt give less. Please contact our customer care team by clicking here. I Havent received my order or a refund for the jacket my daughter ordered in March of this year. This company is a SCAM!! We use dedicated people and clever technology to safeguard our platform. After constantly chasing more they said they couldn't refund and the payment system had changed and that I needed to go to the bank and do a charge back but I couldn't as it had been over 90 days. 2023 Trustpilot, Inc. All rights reserved. I ordered express and recieved my coat (daughters christmas present!) Do not buy from this company. But now I have very bad feelings about this company because of the automated response and no other way of contacting them.Empowering women they say with pride! We'd be honored if you could share with us your issue and order details at heretohelp@ultamodan.com and we'll be more than happy to assist in following up and resolving your issue.Kind regards,Customer Service Team.Ultamodan. Gain trust and grow your business with customer reviews. Reading other reviews and the apparent shoddy customer service, I fear I've been duped and it may never arrive! It is a ripoff. With an interface claimed to provide ease for every customer, the front page has a variety of beachwear on display, with the option to access more options by simply scrolling down the site. Verification can help ensure real people write reviews about real companies. Ive never come across anything like this before and will be doing research before I order anything else online! $79.99. This company never sent a confirmation email when I ordered from their website. Ordered my bridesmaids dresses, then some of the girls changed the sizes they needed to I emailed them and they changed the order for me no hassle. Ultamodan Returns Does MyUS Offer Refunds or, Yes, MyUS will help process your returns if you received the wrong, 5. Please do not buy from them. Exploring the Bestvibe Product Line: Reviews and Recommend.. Honey Play Box Review: Is It Worth Your Money? Most will offer refunds and returns, but sometimes youll have to pay for necessary shipping fees. Ultamodan Home Shipping & Returns Standard shipping - most items are received within 14 days but allow up to 20 days for standard delivery. Emailed them multiple times and only ever received a reply once.Have now emailed them to inform them Ill be raising a dispute with my bank to get my money back as the law states under consumer rights if we havent received an item we paid for then there is actions we can take. I received my refund 7th July from an order back in February. Chloe Edwards. 2023 Trustpilot A/S. Awful company, I will be taking to small claims and they will be liable for fees. I emailed them several times and no response. Are the women's clothing sold by Ultamodan of lasting quality? Hi AngelaThanks for your feedback. We would like to try to offer a solution and have sent you a request for your order details. . Here are 8 tips for writing great reviews. No one can blame Covid again because other businesses are up and running fine. Waited 2 months for a top which never arrived. However, my dress and jacket arrived within the timeframe stated on the site (less than 20 days). Shipping time. Ordered jackets last year, did not deliver, asked for a refund in February and received an email saying my order has been cancelled but still have not received a refund. Joke of a company! Can't decide which one to buy? The address given is completely different to if you create a return label on Royal Mail website. I demanded a refund again this morning, to be told that its being expedited. Do not order from Ultamodan! Ultamodan. Offered a follow up voucher which I then used to place a subsequent order. Ultamoden- maybe youll actually respond to this? This covid19 is just excuses ive ordered & recieved other orders which have to be shipped by other companies,Really this is ridiculous how on earth can we recieve our goods ? 9 months on and they have basically stolen my money! We will look forward to hearing from you.Kind regardsErikaUltamodan. We are very sorry for the delay with your order and that we have not been able to provide you with our usual level of service at this time. If I could give this company a zero I would. Get In Touch. We would like to try to offer a solution and have sent you a request for your order details. Personal Shopping Services: These services will place the order for you and then ship to your international address. What a load of rubbish this company is stay way from them. So far no acknowledgement anyway no matter what people say this woman director Davina Prassad gets away with taking people's money. Companies can ask for reviews via automatic invitations. Anyone can write a Trustpilot review. Hi Mrs. Helen,We appreciate the time you've taken to share your review. Now going through my bank for a chargeback. Disgusting how they can get away with stealing our money. Shipping times are estimates and begin from the date of shipping, not the date of order. Do not buy anything from this company ,tracking doesn't work and is a total waste of time,they do not reply to EMails I only got a response because I went through PayPal for a refund as the item hadn't been sent,only to be told I had to wait another couple of weeks to give them a chance to reply,I had to wait for the item to be delivered and when it finally came it was about 10 sizes too small ,they don't send an order confirmation with the item so you have to print one out ,I got so fed up I just gave up ,so that was good money down the drain,I gave it 1 star as that was the lowest I could give, stay well away from this company !!! If your item does not arrive within 20 days of shipment, please contact us. They should be arrested, closed down jailed and disgraced. I ordered on the 30th March. Please contact us within 19 days of shipment if your item does not arrive in time, and our customer service will do their best to get back to you within 24 hours. & Ive heard nothing about where my order is. They have taken money for something not delivered. On one screen, you can get real-time quotes for how much itll cost to ship Ultamodan products to your country. All rights reserved. Kind regards, Customer Service Team. Ultamodan is dedicated to bringing you the latest top-trending fashions, all at affordable prices. Ultamodan is a fraudulent company. #22455, Hi OmotolaThanks for your feedback. Join the 3,884 people who've already reviewed Ultamodan. We will look forward to hearing from you and will process your refund as soon as we hear back.Kind regardsErikaUltamodan, Im not happy at all 3months counting & still not recieved my order! Suggested companies are based on peoples browsing tendencies. We will look forward to hearing from you.Kind regardsErikaUltamodan. Do I have to start a social media drag thorough to get an email back!?! Curated by industry experts, we provide fashion inspiration for those seeking to elevate their personal style experiences. Fake company set up to steal from innocent people. Time to leave for your holiday destination; to the sun, winter sport, active holiday or a long trip to Asia or South America. We really appreciate you taking the time to let us know about your experience. 4,973 likes. Order came within expected time frame, as they were cheap I was just doing a tester to see whether they would suit and the dresses are great! Finally, your vacation has arrived. Our apologies for the inconvenience caused.Kind regardsErikaUltamodan. Here are 8 tips for writing great reviews. I never received my order. Brought item Dec 24th 2022. DO NOT USE THIS COMPANY THEY ARE FAKE. Nothing arrive, very slow customer service response via email. Awful company, I will be taking to small claims and they will be liable for fees. Hi Khadija Thanks for your feedback. Ultamoden- maybe you'll actually respond to this? Country/Region Shipping Method Costs Shipping time Australia STANDARD SHIPPING FREE 10 - 15 Days Australia EXPRESS SHIPPING $79.99 AUD 5 - 10 Days USA STANDARD SHIPPING FREE 10 - 15 Days USA EXPRESS SHIPPING $49.99 USD 5 - 10 Days Canada STANDARD SHIPPING FREE 10 - 15 Days Canada EXPRESS SHIPPING $49.99 USD 5 - 10 Days So I queried and queried but the customer service was very suspicious too in their talking. Thanks for the non empowerment! Rather give my money to charity! Ultamodan is a cutting-edge fashion site with a difference. Item arrived so I am trying to return it, which isnt easy at all, had to email them which they take very long to respond to, the email isnt clear on how to package and return the item. They only refunded me today after ignoring my refund requests. You can also request them to take detailed photos of your purchases to make sure Ultamodan shipped the correct items. When I've emailed, Covid has been the excuse for the delay in receiving my product and lack of customer service response. If youve tried to order from Ultamodan in the USA or UK, then you know that they may not offer international shipping to every country. I really love the material and its perfect for a hot summers day. Jackets, shorts, workwear, skirts, swimwear, tops, pyjamas, Activewear, and Dresses are among the types of wear offered in Ultamodan, with an option to browse what other wears are trending from its online store. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Order placed on December 24, canceled on February 9. Hi Elizabeth,Thank you for sparing a moment to share your review and feedback. Subscribe to get special offers and free giveaways! So I requested a charge back from my bank. It arrived in time for a Christmas present. I am absolutely disgusted with this company. As a frontline nurse manager, I have not been able to use covid-19 as an excuse for not doing my job and neither should this company. Given 1 star as cannot give less! Thanks again for assisting me in tracking my items as well! Complete scammers. And To be clear I did not receive a refund from ultamodan I had to get in touch with my bank and let them know that I have been scammed and they investigate it, you will not receive a refund from ultamodan they just tell you that to give you some hope but nothing ever comes through. I have emailed several times and just get automated email response. Please share with us your order number at heretohelp@ultamodan.com and we'll be more than happy to assist you. Are you thinking about transferring to another energy provider? Get to know the best shop place your (online) order. Told me that it was on its way and it didn't arrive. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I ordered items for my styling work amounting to 147 and they never arrived. Promised a refund didnt get one .just fake promises and lies This has been going on for months, I think Ive been scammed, I wished Id of read the reviews about their poor service and actually how many people have been robbed, be warned people stay well away. We understand your experience with us was not the best and we apologise for any inconvenience caused. And if you have multiple packages, MyUS will help you save up on the shipping cost by combining your parcels into one box. Reviews by clients who already had experience with one or more energy suppliers. Delivery may take longer than the anticipated date due to factors such as incorrect addresses, customs clearance procedures, or other causes. Not Trustworthy. Lending money as a private person can be a real challenge. I ordered my vest on January 8th and still haven't received it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Delivery may take longer than the anticipated date due to factors such as incorrect addresses, customs clearance procedures, or other causes. Stay away!! Worst experience ever, i bought a jacket and after maybe 6 emails and 6 months later they agreed to give me a refund but never got it and off course they never replied to maybe another 6 emails, please don't get anything from them, you will never get your items or a refund! BLACK FRIDAY SALE FREE SHIPPING ON ALL ITEMS - WHILE STOCKS LAST, ENTER CODE POWER20 AT CHECKOUT FOR YOUR 20% DISCOUNT. Thanks so much! Absolute scammers Do not order from this company,Ordered a dress over a year ago and still not received it, it's been back and forth with emails promising it will be a priority and be delivered soon. I wish I read the reviews here first before placing an order. This place is a SCAM. If I don't hear something soon I shall take this further. I had bought a coat for myself for Christmas. Date of experience: June 04, 2022 Useful Share Would be 0 . Do not use this company. I called ultamodan they told me the send my bank details and they would refund. 20 - 25 Days. After they ship it to you, you'll get your item within 1-12 days depending on the shipping method you selected. The left bar displays even more selections that can be browsed through. Hi EmiliaWe are very sorry that your experience with us has not met your expectations. Then sent different tracking information which just showed despatch from China in 26/4/20 but nothing else.Item eventually arrived end of June 2020. No phone number or text message help. Seeing that I work very hard for my money as a frontline worker, I don't really have time for the additional stress. No doubt about that. Quality products with great prices. I have been asking for 3 months for my money back! Support In Style! I will ensure I share my experiences on social media and won't think twice to take this further. We would appreciate it if you could contact us at heretohelp@ultamodan.com with your order details and we'll be more than happy to assist you.Kind regards,Customer Service Team.Ultamodan. Then they told me they were going into liquidation which clearly wasn't the case. Absolute scammers - do not purchase! Appalling customer service too. Terrible customer service, team are impossible to get hold of after over a year of not receiving my order, and keeping my 150. I was told my order has been processed but I still have not received the product as of late January. As your order may be dispatched promptly, you might receive individual packages for the same order. It's like my order fell into a dark hole. Practically theft - avoid this site at all costs. We are so glad that you love your new dress and our affordable pricing. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, Jacket that I never got and a refund that I never got, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. They kept telling me there was a delay as it wasn't in stock. Do not shop here!!! We are sorry to learn about your experience with us. WARNING Do not buy anything from this company. You have to conform to many condition and take a good look at all the small print because an accident can happen before you know it. All customers will receive their orders through our Australian courier partners, eliminating the need to handle any customs affairs. But where can you find the right clothes to fit your figure and personality? I bought something last year in October, returned both addresses and sent numerous emails backwards and forth! Stay well away. Regrettably, next day delivery is currently not available. We apologise for the inconvenience caused.Have a lovely day.STOP your lies and please return my money. NOTHING HAS COME!!!!!! Find out how we combat fake reviews. WARNING FAKE COMPANY. Disgusting behaviour! I explained I had fallen and broke both bones in my lower right leg, my heel on my other foot and had just tried on the coat. I tried on my coat and it was tagged large but it was small. Wouldnt touch this company with a barge pole. Why not try our best-sellers? But because MyUS does weight-based pricing instead of dimension-based pricing, youll know exactly how much shipping will cost before you make your purchase from Ultamodan. Now when you search on eBay, itll display international shipping prices. This doesn't count how long your Ultamodan order will arrive at MyUS. We'd like to assure you that we'll keep on improving our system and processes to help us serve our customers better. You wont receive your item or money back! We use dedicated people and clever technology to safeguard our platform. We'd like to assure you that we'll continue working hard on improving our system and processes to help us serve our clients better. Nothing. Given tracking information that didnt work. They dont deserve any stars at all. Companies can ask for reviews via automatic invitations. Kind regards Erika Ultamodan. Your experience can help others make better choices. Normal insurance companies don Finding the love of your life online, is that possible? I placed a 90 order and it never came. I am still waiting for my order as its part of my eid outfit, I made sure to order a month before the occasion. Don't use them. I have sent you an email in regard to your current order status. Hi Precious,We appreciate the time you've taken to share this review. In March the coat was paid in full and still no coat, no information. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. NEST New York International Shipping in 2021 (Buy From Ixir International Shipping in 2021 (Buy From The US/UK Truglo International Shipping in 2021 (Buy From The US/ Buy From GoToWebinars USA Online Store International Shipping, Buy From Cyberwelds USA Online Store International Shipping, Buy From Swiss Chalets USA Online Store International Shipping, Buy From Dr. Lauras USA Online Store International Shipping, The solution here is to use a VPN service, such as, The solution here is to use a virtual credit card, such as. All Other Worldwide. Please beware so your money doesn't get stolen by ultamodan. SALE; NEW IN; ALL CLOTHING . COMPANY OPERATED BY THIEVING LYING STEALING CRIMINALS..Ordered 2 heated gilets in January 2022, one as a present for my Mum (my Dad had not long passed away, & she was feeling really low). They have ignored my numerous requests for a refund subsequently. Anyone can write a Trustpilot review. Time went by and I had not received my coat or any information about the order of shipment. This website needs to be taken down. Freight fraud is spreading across trucking networks as tech-savvy operators impersonating middlemen skim off payments for shipping goods that can total thousands of dollars, industry executives say. I contacted Ultamodan to try and exchange it and have never heard a word. If you have ordered on Ultamodan and have similar reviews or different, please share your experience & feedback to guide considering customers.
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